cdajl's Privacy Policy

Section 1

Introduction and Purpose of This Policy

cdajl is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy describes what information is collected when you use the cdajl platform, why it is collected, how it is used, and what steps we take to keep your information secure.

By using cdajl's website and services, you will be considered to have agreed to the terms of this Privacy Policy. We ask that you read this policy carefully. If you disagree with any part of this policy, please contact us or refrain from using the platform.

Section 2

Information We Collect

Various types of information may be collected when you open an account on the cdajl platform and while you use our services. This information is divided into two main categories:

2.1 Information You Provide Directly

Information you provide yourself during registration, account management, and transactions may include:

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Residential address
• Identity document details (national ID number or passport, where applicable)
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Information provided when contacting customer support

2.2 Automatically Collected Information

When you use cdajl's website or services, certain technical information may be collected automatically, including:

• IP address and device type
• Browser type and version
• Operating system
• Browsing time on the site and page visit details
• Information collected from cookies and similar tracking technologies
• Session-related information including login and logout times

Section 3

Purpose of Data Use

cdajl uses collected information only for the following legitimate and necessary purposes:

Section 4

Disclosure of Information to Third Parties

cdajl does not sell, rent, or distribute your personal information to third parties. However, information may be disclosed in certain specific circumstances:

4.1 With Service Partners

We work with certain trusted third-party organizations to handle payment processing, technical infrastructure, and customer service operations. These organizations process information only in accordance with cdajl's instructions and are not permitted to use it for any other purpose.

4.2 Under Legal Obligation

If it is necessary to provide information in accordance with a valid legal order, judicial directive, or instruction from a regulatory authority, we may be required to disclose information in compliance with that legal obligation.

4.3 For Security and Fraud Prevention

Information may be shared with relevant authorities when needed to ensure platform security or to investigate suspected fraud or money laundering activity.

Section 5

Cookies and Tracking Technologies

cdajl uses cookies to ensure the website functions properly and to improve the user experience. Cookies are small data files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and the basic functionality of the website.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect statistics to help us understand which parts of the site are used most.
• Security Cookies: Help detect fraud and unauthorized access.

5.2 Cookie Controls

Most browsers allow you to disable or delete cookies. However, please note that disabling essential cookies may cause many of cdajl's core services to stop working properly. You can manage cookies from your browser's settings menu.

Section 6

Data Retention and Deletion

cdajl retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Active account data: retained for as long as the account remains open.
• Transaction records: kept for a defined period in accordance with legal and accounting obligations.
• Security logs: kept for a limited period for fraud monitoring and security purposes.
• After account closure: some information is retained for a defined period to meet applicable legal obligations, after which it is securely deleted.

If you wish to request deletion of your information, please contact our support team. However, due to legal obligations, it may not always be possible to delete certain information immediately.

Section 7

Data Security Measures

cdajl uses industry-standard security technologies to protect your information. Our key security measures are:

• SSL Encryption: All data transmitted between your browser and our servers is protected by SSL encryption.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized personnel have access to data, and only to the extent necessary.
• Security Audits: Regular security reviews and testing are conducted.
• Payment Security: Additional verification layers are applied for financial transactions.

Section 8

Your Rights and Options

You have several important rights regarding your own information on the cdajl platform:

8.1 Right to Access

You may request from cdajl at any time to know what information is stored about you. This request can be made through our support team.

8.2 Right to Rectification

If any information stored about you is incorrect or outdated, you may request that it be corrected. Keeping your information accurate is also in your own interest.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or ongoing investigations, it may not be possible to delete some information immediately.

8.4 Right to Object to Processing

You may object to the processing of your information for marketing communications or for unspecified purposes. Upon receiving such a request, cdajl will stop any unnecessary processing of your information.

To exercise any of the above rights, please contact cdajl's support team. We generally try to respond to your request as quickly as possible.

Section 9

Protection of Minors

cdajl provides services only to users aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of account registration. If we are informed or become certain that a user is under 21, that account will be closed immediately and the associated information will be deleted. If you believe a minor has attempted to access our platform, please contact us.

Section 10

Changes and Updates to This Policy

cdajl reserves the right to update this Privacy Policy at any time due to business changes, new technologies, or legal requirements. If significant changes are made to the policy, we will notify you in the following ways:

• A clear notice of the changes will be displayed on the website.
• A notification email may be sent to registered users.
• The date on which the updated policy takes effect will be noted on this page.

If you continue using cdajl's services after a policy change, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

Section 11

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact cdajl's support team. We provide assistance in both Bengali and English.

Privacy-related complaints are generally resolved as quickly as possible. After you report an issue, cdajl will review your request and take the necessary steps.